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Human-Centered Systems Thinking. Example

Systems Thinking is a holistic approach that emphasizes understanding the relationships and interdependencies within a system.

Max Stepanov
8 min readAug 14, 2024

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Karolina Kaboompics

Unlike traditional approaches that often target symptoms, Systems Thinking aims to address the root causes by viewing the system as a whole. This method is crucial for tackling complex, wicked problems that are resistant to straightforward solutions due to their intricate and interconnected nature.

🟢 The Systems Challenge

In design, the systems challenge involves navigating complex problems that typically involve multiple stakeholders, conflicting interests, and long-term consequences. For example, redesigning a public transportation system isn’t just about improving the user interface of a ticketing app; it involves understanding the entire ecosystem of users, infrastructure, regulations, and social impacts. Without a systems approach, solutions might address immediate issues but fail to create lasting, positive change.

🟢 Visualizing the System

Visualizing a system is a powerful way, or a tool, to grasp its complexity and uncover hidden relationships. Through various mapping tools, we can create a shared understanding among…

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Max Stepanov
Max Stepanov

Written by Max Stepanov

Design Lead| Human-Computer Interaction specialist| Experience in Product Development and Digital Communications🦄 www.linkedin.com/in/outmn/

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